Business etiquette is about presenting yourself in a way that shows you keep an open mind, you  maintain open and honest communication, and that you stick to your convictions as diplomatically as possible.  More than choosing the right fork or placing your napkin on the chair when getting up from the table, etiquette is a way of treating people with consideration, respect, and honesty – something we should all strive for. 

This introduction to working in a professional environment covers the following areas:

• Identify ways proper etiquette can benefit the individual as well as the organization.
• Demonstrate behavior in the workplace that shows respect and consideration for others.
• Develop proper guidelines to communicate with others in face-to-face, phone, and written interactions.
• Relate the 5 Professional Standards to your work:  Competence, Flexibility, Learning, Respect, and Communication.  

All A&S student employees are asked to participate in one of these 90 minute sessions facilitated by UK HR Training. If you have not attended and would be interested in signing up for future classes, please email stephanie.l.morris@uky.edu.