User experience (UX) is everywhere: websites, mobile apps, software, street signs, store layouts, the Internet of Things (IoT) devices, in- car systems, in-flight experiences, etc. As defined by Don Norman, UX encompasses all aspects of the end-user's interaction with the company, its services, and its products. This course introduces you to UX, UX design, and popular UX research methods, emphasizing the iterative design process. You will gain hands-on practice to solve a real UX problem for a website or a mobile app by using the design thinking approach: empathizing with users, defining the design challenge, ideating UX solutions, creating a low-fidelity prototype, and conducting usability tests. No programming or design skills are required.

User experience (UX) is everywhere: websites, mobile apps, software, street signs, store layouts, the Internet of Things (IoT) devices, in- car systems, in-flight experiences, etc. As defined by Don Norman, UX encompasses all aspects of the end-user's interaction with the company, its services, and its products. This course introduces you to UX, UX design, and popular UX research methods, emphasizing the iterative design process. You will gain hands-on practice to solve a real UX problem for a website or a mobile app by using the design thinking approach: empathizing with users, defining the design challenge, ideating UX solutions, creating a low-fidelity prototype, and conducting usability tests. No programming or design skills are required.